Support

Subscriptions are billed by Apple. In the app, go to More → Pacepin Pro → Manage subscription, or on your iPhone open Settings → your name → Subscriptions → Pacepin. Cancelling keeps Pro until the end of the period you've paid for. Deleting the app or your account does not cancel it.

Open More → Pacepin Pro and tap Restore in the top corner, signed in to the same Pacepin account and Apple Account you bought with. If it still doesn't appear, email us with the date you bought it.

Pacepin needs location access set to “Always” to keep counting while your phone is locked: Settings → Pacepin → Location → Always, with Precise Location on. Low Power Mode and closing the app from the app switcher can also stop tracking. Automatic mileage only notices a drive while it's turned on in More → Automatic mileage.

More → Export records gives you your mileage log as a PDF, and spreadsheets (CSV) of the mileage log, income, expenses and vehicles, for any tax year.

Install Pacepin and sign in with the same account. Your records and receipt photos come back from your account's backup.

More → Account → Delete account erases your account and every record in it, on your phone and on our server. It can't be undone, so export first if you want a copy. It does not cancel a subscription; cancel that with Apple.

What we collect and why is in the Privacy Policy. The rules for using Pacepin are in the Terms of Use.